« Moped Madness - Scooter Smarts | Main | Gas Sipping Scooters »

Spring is Here April is Ending

Whats New  

April Sales

Gas Prices

With spring officially here and the scooter public awaking with such force it would be hard for any company at any size to keep up with sales and customer service which is Scootertronics number one priority. The customer we already have is the important one, the new ones are important also but first is first by the way. Providing the kind of service we are known for is our hardest job. There are several larger companies than Scootertronics pulling larger numbers and selling more scooters but unable to answer the phone or emails. Although the phone does overwhelm us, we stick to answering all emails right away, we are an INTERNET company first and this is how we are set up to do business. We have gone to great lengths to improve our delivery of scooters and parts with new systems and partners. Our biggest change has happened with Pilot Air doing most of our deliveries. They do a much better job of tracking and delivery of an undamaged scooter. With much higher costs we are willing to go this way just to insure delivery of a undamaged scooter which had been a problem with others. Although all damage is paid for, the customer deserves an undamaged scooter that they do not have to wait for parts when they first receive. We have gone to great lengths to do this with prefect results. Other huge changes include MRP parts and the Tank scooter line which is changing ways of delivering the scooters and will affect our sales of Tank scooters. Never again will we be able to just deliver a timely Tank scooter. It will take up to three weeks sometimes, so we urge you to pick another scooter which we feel we can give a better product and much better support until Tank, the company, makes their own changes. We are stuck with Tank's policy's as everyone will be.

April sales are huge. Most sought after are the Strada line and the Geely Falcon 18. Tanks move well but with the increased cost and delivery time they are going down. The new Avanti line is almost here, arriving in the middle of May. Also coming are excellent scooters in the Vento/Strata product line with great support. Change at the Power Sports Factory have actually made it easier for us to deliver a scooter. When you work with such a great company good results are bound to happen. Want a great scooter order a Strada or our own Streaker 150 or our Turbo 50s.

With gas prices increasing daily more scooters are moving out and I'm sure we can keep up with some moving on to different sites because when we can not help with what they demand, it is better to have a happy customer than a disappointed one.

TrackBack

TrackBack URL for this entry:
http://scootertronics.com/blog-mt/mt-tb.fcgi/21


Hosted by Yahoo! Web Hosting