Improvements
Improvements/Order System
Scootertronics with the help of Solid Cactus with be installing a new order system that will let us see each order and process on the spot the order, all shipping plus any emails and tracking that will be needed to fill the order. Customers will simply need to click a few links to see status of their order and track if shipped. Because of the amount of orders for scooters, parts and everything scooter we are going to do this massive upgrade to our site during the month of June. We will also install live chat and phone service to make it easier to receive help when needed. Scootertronics has added sales help plus tech help from two techs plus our usual links that help all. Our new order system will enable us to process each order in real time and respond with an email or phone call each time something needs to happen to an order. Doing all by hand has not helped to this point and we must change to continue to support our customers.
Michael and his family would like to thank all our customers and vendors for believing in us and helping us to get this point with Scootertronics. We do have very good vendors and shipping companies like Pilot Air and Power Sports Factory whom we work very closely with helping us in filling all our orders. With parts for Geely scooters and Geely scooters coming through Scooter Brokers we have been able to help alot of customers get there scooters up and running. Although our parts supply is good it is taxing to ship this many every week. Please bear with us on parts we do have them it takes to ship.
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