Scooter Commuter News

With July closing down we are digging out doing our best to process all orders and get them shipped. When the 2008 gas prices rose everyone wants a scooter and wants one prepped and deliveried ready to ride which is how we do it to cut down on any problems and be legal. We are starting to stop selling alot of different scooters that are not living up to what they were supposed to be plus alot of parts we simply can not get anymore. Most of our problems have nothing to do with us but with distributors who bring scooters into the states and no parts and then tell thier customers to call us. We get 1,000s of emails and phone calls on three different numbers and still do not even come close to helping everyone who did not buy from us. We are different where we will help all who call but need to help the customers who spend money with us first.

Posted by michael at 11:23 AM | Permalink | TrackBacks (0)

Deliveries Part Orders

With July almost over we have been in full swing with scooters and parts coming in plus lots of parts that we did not have we awhile like 95 jets for four stroke 49cc 139QMB engines we have carb jets alright and filling all BO.

We are extremely busy and know that all customers need help because of gas prices and we are doing the most we can do.

Phone calls are drowning us with so many tech questions from customers who are not our customers but have bought a scooter on the internet and the dealer or site does not want to help them or simply can not so they call us and we do what we can to help everyone who calls. We do have to help our customers first thats just what we have to do and believe me we have plenty that we can not get to all themm right away but we try our best working 7 days a week 14 hours a day and this is now 7 people with sales, shop, parts and service plus prep and delivery.

Retro 16s are in and going fast, so order one soon if you want one.

We are doing our nest and prepping all scooters and getting them but always find new things that need our attention like the Vogs coolant is not reallt coolant from China so we are changing all that now so that adds time. Our ITAs are not assembled when we get them so they need complete assembly and they way they are packed from factory they are now breaking left side brake handles so we need to replace most of them.

Sport Rs and Metro Duos have been coming in so these are going out as fast as we get them. Plus alot of customers request upgrades to be done before hand.

I do need to thank all our customers for hanging in there with us and waiting on scooters and parts because we are nothing without them.

 

MCOs we ahve gotten behind mainly due to our distributors not gettin them to us. Its never really that we are doing a bad job but when we do not have a scooter in stock and order them the MCOs are sent to us by mail same as when we send them and they do not always get here with scooters and customers who have been calling everyday so we ship the scooter than MCOs get to us and send to customer. We are doing massive MCOs all weekend and willsend most that are due on Mon-Wed July 28-30 to catch up on last few weeks.

Scooters from China in general and out of stock at most places not just us thats why people are are so worried we are ripping them off we are not we do not charge unless you are getting a scooter or parts and yes we charge a few days ahead because we do not get the money that second we have to wait for credit card companies plus we need to hold that scooter for that customer and the onloy way to insure someone gets a scooter they want we charge when its on the way to us.

 

Posted by michael at 12:23 PM | Permalink | TrackBacks (0)

Yes we have been quite busy this week with the arrival of Metro Duos, Sports, Keeway Matrix and Hurricane, Expressways and BMS ITAs here early next week. More shipments every week till we run out again. Althought parts have also been slow to get out lately with demand we still get parts shipments every week two to three if not everyday. Polini had run out of alot of things so we just got some Honda Ruckus Polini kits in along with Two Stroke cylinder kits and four stroke cylinder kits from MRP plus new pipes for 139QMB and Two Stroke also. Leo Vince pipes did arrive with more chrome coming in. 

But all of this is nothing at all without the loyal customer base Scootertronics is building through trust and dedication to our cuctomers. This brings me to my point of the day is we are always adjusting what we spend our time and energy on to best serve our customers we have now and then move on to the new ones we get everyday. When we have only so many of a product we have to reserve those for customers we have now, however we do regert not being able to be more timely and less on BO it seems to be the nature of what we are doing to have exploding months for each product right now its scooters but we have to be ready for go carts any day now.

Posted by michael at 06:15 PM | Permalink | TrackBacks (0)

July Rolls in with a Bang

Scootertronics continues roll along with a push from the 4th of July fireworks that are happening in the scooter world for everything we could have predicted. The gas prices have fueled an industry that was not ready. Scootertronics has started alot of trends with first shipping scooters in 2003 to now with full time shop plus lots of different products and parts. Hence we do not ship unprepped scooters from a warehouse which is the norm for internet purchases plus our upgrades that are requested. Scootertronics has pretty much bought all teh parts and different scooter model parts that we can find and supplies have dewindled, there is hope though due to the hard work we are doing we now have scooters, parts and trunks plus locks all in stock now plus deliveries every day just about of parts and scooters. We have alot of back orders.

Back Orders

Scootertronics has shipping dates for arrival of Duos and Retros plus most other models all due in everyday from now on with first Duos arriving July 11 and shipping JUly 15, we will also at this start filling all local orders for Duos also Retros will be arriving July 15 and shipping July 17, however there are alot of BOs so we are starting from the top some closer will recieve earlier.

Parts are picking up finally with MRP recieving new 139QMB pipes plus stock parts so we will be able to get stock and high performance in one place.

ATV Solutions handles our Tilt A Rack orders and has been really hit hard and is a month behind saying shipping has happened twice now and still customers have not recieved.

 

 

Posted by michael at 03:57 PM | Permalink | TrackBacks (0)

 

 Ridding and Modding

 

Well here we are going into the Fourth of July with a bang, I sure have been ridding now for 3 months just about everyday making a trip to shop at least once a week for a 85 mile run on a CF Moto V5 hopped up with MRP Pipe and Dr Pulley Clutch and sliding roller weights. I will soon also put a 300cc MRP kit with forged piston for even more power for my V5. The 300cc Kit from Martin racing performance will work on the chinese CN250 engines used in most of the 250 scooters using a vertical engine. With clutchs, weights and variators and belts scootertronics does carry even perofrmance for your 250 Honda clone engine to get alot more out of it just as in the GY 6 50 and 150 scooters. Dr Pulley cltch and bell added to a JMStar Expressway 250 will give a tremndos boast on take off and allow for greater top end speeds. We have shipped a few with the Dr Pulley 231802 clutch and bell and also needed to fine tune variator weights with Dr Pulley sliders to keep the scooter still so it would not burn out so much.

Linhai 300 and 260

These two models from Linhai have company in the Vog 260 which is a good performer also. We have been collecting different high performance parts for the Yamaha designed engines as well as the Honda designed 250s. Cylinder kit plus clutches, belts and variators are being put up on scootertronics for the summer along with a custom rear rack for Linhai 300s for adding a trunk as well as soft luguage that will be added for Vog 260 and Linhai 260.

 

Fast Times Delivery

 Second week of July still has found us behind in completing most part orders for stock parts and pretty much good for high perofrmance. 2008 has brought many challenges to Scootertronics and to me at this point we are hiring and rearranging sales, parts , trunks, windshields, Givi products as well as our scooter helmet line, stock parts then high perofrmance parts. Account managers will soon take over most of the day to day operation with shop staff being reduced and then beefed up for support. This means a parts dept to ship and service shop.

The delay for scooters is most due to production from china and bad timing by many distributors which has left scootertronics high and dry for some time as for a complete line we have been used to selling for the past three years. With adding a few scoots here and there we have been able to fill most orders for those who want a certain scooter. I have made mention of this before and basically we are only offering custom 50cc scooters at this time as well as our Maxie and 150 scooters. This means all 50cc four stroke models are sold as custom hopped up scoots and no stock bikes. There are too many selling the exact same thing and we stick to what we know and give all customers a chance to get a powerful scoot along with our local customers.

Posted by michael at 05:57 PM | Permalink | TrackBacks (0)